cv6yy Privacy Policy

01 Introduction

cv6yy (referred to hereinafter as "we", "us", or "the platform") is an online casino and betting service operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

The terms set out in this privacy policy apply to the cv6yy website cv6yy.cam. This policy will tell you what types of information are collected, why they are collected, and how that information is used. By using cv6yy, you agree to the terms of this privacy policy.

Please read this policy carefully before using our service. If you have any questions, contact our support team.

02 Information We Collect

We collect various types of information for registration and service delivery on the cv6yy platform. This information falls into two main categories:

2.1 Information You Provide Directly

When you register or use our service, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Payment method details (bKash, Nagad, or Rocket account number)
• Transaction details related to deposits and withdrawals
• The content of your communications with our support team

2.2 Automatically Collected Information

When you access our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time of access to the platform and session duration
• Pages you visit and your navigation patterns
• Information collected through cookies and similar tracking technologies
• Transaction and gaming history

03 How We Use Your Information

cv6yy uses your personal information only for specific and legitimate purposes. We may use your information for the following reasons:

• Account Management: To create and manage your cv6yy account.
• Identity Verification: To confirm your age and identity through the KYC process and to prevent money laundering.
• Transaction Processing: To securely complete all financial transactions, including deposits and withdrawals.
• Customer Support: To enable our 24/7 support team to resolve your questions and issues.
• Security: To prevent fraud, unauthorized access, and other unlawful activities.
• Service Improvement: To analyze and improve platform services for a better experience.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations and to respond to lawful requests from authorities.
• Communications: To send important service-related notifications and, with your permission, promotional information.

04 Data Storage and Security

cv6yy applies industry-standard security measures to protect your personal information. We use SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between your browser and our servers secure.

4.1 Data Retention Period

We retain your personal information for as long as it is necessary to provide the service or to fulfill legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with regulatory and legal requirements.

4.2 Security Measures

• Data transfer protection through industry-grade SSL encryption
• Sensitive data stored in encrypted form
• Regular security audits and vulnerability assessments
• Strict access controls — only authorized personnel can access your information
• A rapid response plan in the event of a data breach
• Two-Factor Authentication support

Please note that no method of transmitting or storing information over the internet is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.

05 Sharing Information with Third Parties

cv6yy does not sell your personal information. However, we may share necessary information with specific third parties in the following circumstances:

• Payment Processors: Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to complete transactions.
• Technology Service Providers: Technology partners who assist in operating our service, who are bound by strict confidentiality agreements.
• Law Enforcement: When disclosure is legally required as part of a court order, government directive, or legal process.
• Corporate Changes: In the event of a merger, acquisition, or asset transfer, equivalent privacy protections will be applied.

When sharing information with third parties, we always ensure that the party complies with our privacy standards and is committed to protecting your information.

06 Cookie Policy

The cv6yy platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our service.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic functionality of the platform — maintaining login sessions and ensuring security.
• Functionality Cookies: To remember your preferences and settings, such as language preference.
• Analytics Cookies: To understand how users are using the platform — helps with service improvement.
• Security Cookies: To detect and prevent fraud.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling cookies may cause some platform features to not work properly.

07 Your Rights

As a cv6yy user, you have certain important rights over your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though this may not be fully possible where legal or regulatory obligations apply.
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where data processing is based on your consent, the right to withdraw that consent at any time.

To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat.

08 Protection of Minors

cv6yy is a service operated for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their child has provided information on our platform, please contact [email protected]. We will take prompt action.

09 Third-Party Links

The cv6yy platform may include content from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, or Spribe. These third-party services have their own privacy policies. We are not responsible for their data practices and recommend that you read their individual privacy policies.

10 Changes to This Policy

cv6yy reserves the right to amend this privacy policy at any time. For any significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the page will be updated.

Continued use of cv6yy after any changes will be taken as your agreement to the revised policy. We therefore recommend that you visit this page regularly.

11 International Data Transfers

cv6yy operates an international platform, which means your information may be stored or processed on servers outside Bangladesh. For any international data transfer, we ensure that appropriate safeguards are in place in compliance with applicable data protection laws.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Get direct support in Bengali 24/7

Our privacy team is committed to responding to your requests promptly. Your privacy is very important to us and we will always handle your information with the greatest care.